Job Description

Senior Wholesale Account Manager

Luxury Jewelry

Full-time | In office

SHAY Jewelry is a luxury fine jewelry brand founded by a mother daughter duo and known for bold design, exceptional craftsmanship, and a strong global wholesale presence. For over two decades, SHAY has been stocked by leading retailers worldwide and worn by collectors who value both edge and elegance.

We are seeking a Senior Wholesale Account Manager to own and run our wholesale business end to end. This is a hands on, individual contributor role with real responsibility, autonomy, and growth potential. You will work closely with the founder and internal team to manage existing accounts, drive reorders, and support thoughtful wholesale growth.

This role is ideal for someone who wants full ownership without layers, enjoys being close to the business, and thrives in a founder led environment.

What you will own

• Manage all wholesale accounts domestically and internationally
• Serve as the primary point of contact for wholesale partners
• Drive sell through, reorders, assortments, and account strategy
• Build strong relationships with buyers and in store sales teams
• Lead market appointments, trunk shows, trainings, and follow ups
• Oversee the full order lifecycle from placement through delivery
• Partner with logistics to ensure smooth fulfillment and inventory reconciliation
• Collaborate with marketing and product teams on launches and key initiatives
• Analyze wholesale performance and provide clear insights and recommendations
• Identify smart opportunities for account growth and market expansion
• Represent SHAY Jewelry in a polished and professional manner at all times

Who you are

• 5+ years of experience in wholesale sales or account management within luxury, fashion, or fine jewelry
• Comfortable owning accounts independently without a large team
• Commercially minded with strong instincts around what sells and why
• Highly organized, proactive, and detail oriented
• Polished communicator who builds trust quickly
• Confident working directly with founders and senior leadership
• Strategic thinker who also executes and follows through
• Comfortable in a fast paced, entrepreneurial environment

Experience & skills

• Strong understanding of wholesale operations and retailer expectations
• Experience managing order lifecycles, reorders, and account logistics
• Familiarity with major retailer requirements including UPC and EDI
• Experience with Logicmate preferred but not required
• Advanced knowledge of Google Suite
• Willingness to travel as needed for markets, trainings, and client meetings

Why SHAY

• Opportunity to run wholesale at a growing luxury brand
• Close collaboration with the founder
• Real influence on the business
• Room for the role to grow and evolve over time
• Supportive, collaborative, and creative environment
• 401k 
• Health insurance 

Compensation

Competitive base salary plus commission or performance bonus, based on experience

Estimated range: $85,000–$110,000

Location

West Hollywood

Full-time | In office

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