Job Description

Summary : The Customer Service Assistant (Part-time or Full-Time), reporting directly to the Customer Service Manager in the Brookfield location, will provide general administrative support to all functions within the organization.

We are open to this position being part-time or full-time.

Essential Duties and Responsibilities:

• Monitor and manage conference room calendars for availability.
• Support customer service team with daily scanning and linking of department documents with P21 software.
• Answer and screen all calls to distribute appropriately.
• Provide administrative support to Office and Shop as needed.
• Assist with coordinating internal and external events.
• Assist with department projects and running reports within Excel and analyzing the data.
• Responsible for answering incoming calls to the branch.
• Other duties as assigned; willing to assist within other departments.

Education/Skills/Experience

Required:

• HS Diploma or equivalent.
• Strong Proficiency in the use of Microsoft Office Suite: Word, Excel, PowerPoint, SharePoint & Outlook.
• Ability to concurrently prioritize multiple projects.
• Must be self-motivated.
• Excellent interpersonal skills.

Preferred:

• 3 years of general office experience.
• ERP experience. Epicor/Prophet21 is a plus.

Physical Requirements:

• To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as undue hardship is not imposed.

Anderson Process is an Equal Opportunity Employer

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