Job Description

We are seeking a passionate and dedicated entry-level Therapy Care Coordinator to join our outpatient rehab location in Colorado Springs, CO.

If you are committed to delivering exceptional patient care and are eager to learn and grow, we would love to have you on our team!

Why Join Colorado Springs Orthopaedic Group?

Our group was built upon a set of core values that we believe reflect our culture and commitment to our patients. We are dedicated to improving the quality of life for the people we serve. Most importantly, we improve lives and livelihoods by providing comprehensive, collaborative care that leads to highly successful outcomes for our patients.

What We Offer:

• Work-Life Balance: Enjoy a Monday through Friday schedule with no weekends!
• Comprehensive Benefits: Health, dental, vision insurance, PTO, paid holidays, and more!

Therapy Care Coordinator Responsibilities:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Schedule the patient for therapy. If the patient is unable to attend therapy at our clinic (inbound referrals), help find a location that is acceptable to the patient and get the appointment scheduled (outbound referrals).
• Knowledge of optimizing scheduling for the patient and corresponding appointments within the practice.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges.
• Protects patients' rights by maintaining the confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.
• Verify Benefits and obtain authorization to treat from a variety of medical coverage payors.
• This individual will be decisive, self-driven, and dynamic. Also, willing to be mentored, trained, and developed to achieve high performance and personal satisfaction.
• Other duties as assigned.

Minimum Qualifications:

• 1-2 years medical office experience preferred
• Experience with patient scheduling & EMR Systems preferred
• Proficient in Microsoft Office
• Excellent Customer Service and Telephone skills

Equal Employment Opportunity:

Physicians Rehab Solution provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This position requires a background check and potential drug screen upon acceptance.

Req #3388,3389

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