Job Description

We are seeking a Sr. Change Manager to join one of our large Financial Technology Clients. Our client is looking for someone to drive change for a major CRM migration from Siebel to Salesforce. This initiative aims to streamline processes, standardize operations across National Accounts, and improve adoption through change management.

Sr. Change Manager

Duration: 12+ months

Hourly Rate: 75-85

Location: Alpharetta, GA

Hybrid : 3 days onsite per week

Must Have Requirements:

• 7+ Years of Change Management Experience
• Large Industry Experience
• Familiarity with Change Frameworks: ADKAR, Kotter, Prosci, Lewin, etc.
• CRM Migration Experience – A Plus

Job Description:

The Change Management and Product Enablement Lead drives the people side of transformation, ensuring new products, features, and technology releases are successfully adopted across our client’s National Accounts organization. This role bridges the gap between product delivery and organization adoption, driving alignment, communication, training, and readiness activities that enable effective onboarding and release launches.

Key Responsibilities

• Become well-versed in the technology to be implemented (i.e., Salesforce) as well as new features to be deployed.
• Conduct partner meetings to review the potential impact of available features on business process and align related business standards to be communicated/followed.
• Develop and implement comprehensive change management strategies and plans that maximize adoption and minimize resistance.
• Design engaging communications that clearly articulate purpose, benefits, and expected outcomes of change.
• Partner with project and program managers to integrate change management activities into their project plans.
• Work closely with the business technology ambassador network to help drive awareness and adoption.
• Lead Q&A sessions with NAS Operations product leads (teammates) to address questions the user community might have.
• Track adoption and adherence to technology related business practices and provide feedback to area leaders.

Qualifications:

• Bachelor’s degree in business, Organizational Development, Human Resources, or Communication
• 5+ years of experience in change management, organizational development, or transformation initiatives
• Proven experience with change frameworks (e.g., ADKAR, Kotter, Prosci, Lewin)
• Strong communication, facilitation, and stakeholder management skills
• Ability to work effectively in complex, cross-functional environments

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Apex team member can provide.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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