Job Description

Qualifications:

• Lead, coach, and support front and clinical team members to uphold standards of hospitality and communication.
• Manage daily operations, scheduling, and coordination across departments to ensure a seamless flow for members and providers.
• 2+ years of experience in healthcare, hospitality, or operations management.
• Ability to lead with empathy, accountability, and a commitment to excellence.
• Strong organizational skills and attention to detail in a fast-paced, people-centered environment.
• Proficiency in modern digital tools (Athena, G-Suite, or related systems preferred).

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