Job Description

Overview: LHH is partnering with a reputable firm to identify a Receptionist for its Charlotte, NC office. This is an on‑site, contract‑to‑hire role. The ideal candidate is friendly, reliable, and comfortable as the first point of contact for visitors and callers, while managing day‑to‑day front desk operations with professionalism.

Key Responsibilities:

• Receive and direct incoming calls using a multi‑line phone console
• Take and relay accurate messages; use a computer to assist in routing information
• Greet clients and visitors; ensure proper clearance and routing in accordance with firm policies; escalate difficult situations to a supervisor and/or building security
• Validate parking tickets using vendor‑specific software
• Receive deliveries and route to appropriate recipients
• Schedule and maintain conference room reservations and records
• Provide overflow clerical support (e.g., stuffing envelopes, collating materials) to assist other departments as needed
• Maintain regular, in‑person attendance for this interactive front‑desk role
• Perform other duties and responsibilities as assigned

Qualifications:

• Friendly, professional demeanor with strong customer‑service orientation
• Reliable and punctual; consistent attendance and follow‑through
• Experience operating a multi‑line phone system and basic office software (e.g., Outlook/Teams/Excel)
• Solid communication, organization, and multitasking skills in a fast‑paced environment
• Prior reception or administrative experience required; law firm or professional services experience preferred
• Ability to work full‑time on‑site

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