Customer Service Representative Job at Vaco by Highspring, Lebanon, TN

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  • Vaco by Highspring
  • Lebanon, TN

Job Description


Customer Service Representative - Trucking
Location: Lebanon, TN (Onsite)

Pay: $19-21/hour (Contract)

Schedule: Tuesday-Saturday, 3:00 AM - 11:00 AM/12:00 PM
Overview:
Support daily trucking operations by maintaining accurate load and dispatch information, communicating with drivers and customers, and ensuring timely scheduling and paperwork.
Key Responsibilities:

  • Enter and update orders in the dispatch system (ERD, LFD, rail cut-off, appointments)

  • Communicate with customers and drivers via phone/email

  • Schedule and confirm pickups and deliveries

  • Track containers, chassis, and yard inventory; prepare reports for Fleet Managers

  • Ensure all driver/load paperwork is complete and scanned

  • Support Fleet Managers and relay capacity needs
Qualifications & Environment:

  • Comfortable in a fast-paced trucking environment with direct communication

  • Outgoing, detail-oriented, and able to multitask

  • Background check and drug screen required

Job Tags

Contract work,

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