Customer Service Representative Job at State of Tennessee, Nashville, TN

UDY5OFRpQlo4YVgyY2lkeWxxeS9BUWxvZ2c9PQ==
  • State of Tennessee
  • Nashville, TN

Job Description

Job Title: Managed Care Specialist

Location: Nashville TN

Duration: 12 Months

Rate: $23/hr. on 1099

Our Client is looking to hire a Managed Care Specialist for a hybrid role.

No duplicate submissions

Our Client provides their workforce with a hybrid work environment. Most positions have a combination of work from home and work in the office, which varies by position, department, and business need. Training is extensive, up to 6 weeks prescheduled, virtual / in-office (by supervisor request), and contractors must attend training every day to build proficiency.

No Preplanned PTO will be approved during training weeks.

All candidates MUST be local to middle TN and able to commute to our Client’s office in Nashville, TN as needed. The work hours and schedule are M-F with standard 7.5 hours per day/max, 37.5 hours per week.

Key Responsibilities

  • Determine individual and family eligibility for our Client’s care programs.
  • Assist in coordinating and communicating schedules to internal/external Clients.
  • Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
  • Timely management of casework, including proper documentation and case resolution.
  • Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.
  • Work efficiently / effectively in multiple databases to extract information.
  • Attend workgroup meetings and participate in discussions.
  • Assist leadership team, as necessary.

Requirements and Skills

  • Must have a bachelor’s or associate degree.
  • A background in Paralegal studies is a plus.
  • Work experience in a Legal environment a plus.
  • Customer service or call center experience a plus.
  • Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).
  • Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
  • Excellent verbal and written communications skills.
  • Keen attention to detail and adherence to deadlines.
  • Strong time management, note-taking, email organization, and distribution skills.
  • Critical thinking and problem-solving skills.

Other Important Information

  • The position is a hybrid position in downtown Nashville, TN. The contractor will work onsite and remotely based on the team’s schedule.
  • The position is contract for 12 months with an opportunity to be extended.

Job Tags

Contract work, For contractors, Work experience placement, Work at office, Local area, Remote work, Work from home,

Similar Jobs

Milestone Construction, LLC

Marketing Manager Job at Milestone Construction, LLC

**Email resumes to ****@*****.*** Role Summary Milestone Construction is seeking a Marketing Manager to oversee and coordinate the companys marketing efforts. This role supports brand consistency, business development, and community visibility while working... 

The LiRo Group

Electrical Engineer - Facility Assessment Specialist Job at The LiRo Group

 ...Park, NJ. Responsibilities In this role as Electrical Engineer, it will be focused on facility assessments for the New York State Office of General Services facility assessment program. The ideal candidate will have extensive experience evaluating facilities and... 

CBRE

HVAC Building Engineer Job at CBRE

HVAC Building EngineerJob ID247017Posted12-Nov-2025Service lineGWS SegmentRole typeFull-timeAreas of InterestEngineering/MaintenanceLocation(s)San Jose - California - United States of America**ABOUT THE ROLE**Know your way around chillers, boilers, and rooftop... 

Lannett Company, Inc.

Raw Materials Chemist I Job at Lannett Company, Inc.

 ...requirements. Testing performed to include basic lab equipment and procedures, such as pH, Loss on Drying, Residue on Ignition, Water Content by Karl Fischer, wet chemistry techniques such as titrations. Document all laboratory testing and maintain accurate and legible... 

Chanel

Fashion Advisor Job at Chanel

Chanel seeks a Fashion Advisor in Las Vegas to enhance client service and brand loyalty. This role involves developing new clients, optimizing client experiences, and maintaining client relationships. A minimum of three years of related experience and a high school diploma...